The Italian data protection authority initiated proceedings against the operator of an online newspaper. The action was prompted by a complaint from a woman whose request to have an outdated article about a criminal case—in which she was acquitted—removed from search results was ignored. The investigation revealed that the website did not include a privacy policy and did not provide easy ways to contact the company to exercise data subject rights. Furthermore, the company failed to respond to inquiries from either the data subjects or the authority. This constitutes a serious violation of the obligations of transparency and the duty to cooperate with the supervisory authority.