1 million Euro fine against FNAC DIRECT
Mobile tracking without consent for product recommendations.

Following a complaint from the organization NOYB, the French data protection authority CNIL imposed a total fine of 7 million EUR on FNAC DARTY PARTICIPATIONS ET SERVICES (6 million EUR) and FNAC DIRECT (1 million EUR). The authority found that a tracker was used in the companies' mobile app without user consent. This tracker collected browsing history to display personalized product recommendations and train the recommendation algorithm. As these purposes were not strictly necessary for the service, prior user consent would have been required. In addition, an order to ensure compliance was issued under penalty of a fine.